Pricing

Community

For teams that are ready to control and centralize their communication.

Free

/user/month

Billed Annually

user/month, when billed monthly

Install

[.c-title-6]Includes[.c-title-6]

[.c-list_price]Recommended 1k Users[.c-list_price]
[.c-list_price]Unlimited Message History[.c-list_price]
[.c-list_price]10.000 Monthly Push Notifications[.c-list_price]
[.c-list_price]Omnichannel Basic (Livechat included)[.c-list_price]
[.c-list_price]LDAP Basic Sync[.c-list_price]
[.c-list_price]End-to-End Encryption[.c-list_price]
[.c-list_price]Customizable User Permission[.c-list_price]
[.c-list_price]Guest Users[.c-list_price]

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Pro

Minimum of 10 users. For workforce teams ready to increase productivity through powerful communication with unlimited customization possibilities.

$3 USD

/user/month

Billed Annually

user/month, when billed monthly

Try now

Talk to sales

[.c-title-6]Includes all the benefits of Community and:[.c-title-6]

[.c-list_price]Unlimited Users[.c-list_price]
[.c-list_price]Social Network Login[.c-list_price]
[.c-list_price]25.000 Monthly Push Notifications[.c-list_price]
[.c-list_price]Omnichannel Standard[.c-list_price]
[.c-list_price]SLA: Standard[.c-list_price]
[.c-list_price]Online Ticket Creation[.c-list_price]
[.c-list_price]Phone Support (Critical only)[.c-list_price]

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Enterprise

Minimum of 10 users. For high-level developers who need simplified scalability and unlimited management with total support for implementation.

Tiered Pricing and Volume Discount

/user/month

Billed Annually

user/month, when billed monthly

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[.c-title-6]Includes all the benefits of Pro and:[.c-title-6]

[.c-list_price]High Scalability[.c-list_price]
[.c-list_price]Message Audit Panel / Audit Logs[.c-list_price]
[.c-list_price]Unlimited Push Notifications[.c-list_price]
[.c-list_price]Omnichannel Premium[.c-list_price]
[.c-list_price]LDAP Enhanced Sync[.c-list_price]
[.c-list_price]SLA: Premium[.c-list_price]
[.c-list_price]Engagement Dashboard[.c-list_price]
[.c-list_price]Secured Push Notifications[.c-list_price]

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Looking for more features? See comparison table below

Ready to talk?

Unlimited access to all features for 30 days

Get started — it's free

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Self-managed pricing table

Deployment

Users

Recommended 1K

Unlimited

Custom Domain

High Availability

Team Collaboration Features

Message History

Unlimited

Public and Private Channels

Broadcast Channels

Conferencing Server

Apps & Integrations

Unlimited

Multi Language Interface

Desktop Apps

Windows, macOS, Linux

Mobile Apps

Android, iOS

Guest Users

End to End Encryption

White Label (Branding)

Secured Push Notifications

Read Receipt

Message Audit Panel

Engagement Dashboard

Customer Service Features

Manual & Auto Chat Routing

Queue Management

Transfers

Chat Tagging

Single-Business Hours Control

Real Time Monitoring

SMS & CRM Integration

Email Inbox

Omnichannel Proxy API

Analytics API

Priority Assignment

Smart Chat Routing

Canned Responses

Concurrent Chat Limit

Queue Waiting Time

Business hours for Multiple Departments

Advanced Queue Monitoring

Last Chatted Agent Preferred

Contact Manager

On-Hold Queue

Mobile Apps

Administration

Push Notifications

10000 Monthly

25000 Monthly

Unlimited

Analytics Reporting

Hourly

Multifactor Authentication

Customizable User Permission

LDAP/Active Directory

Basic

Enhanced

Social Network Login

Support

Online Ticket Creation

24/7 Email

24/7 Phone

High Only

All tickets

Support Entitlement

1 named contact

3 named contacts

Post Incident Report

SLA

Low

2 business days

1 business day

Medium

12 hours

6 hours

High

1 hour

30 minutes

Security & Compliance

End to End Encryption

Security File Upload

Data Loss Prevention

Marketplace

Free Apps

Atlassian Integration Bundle

Resources

Documentation & Tutorials

Tutorial Videos

Forums

Features or Bugs

Bronze

Minimum of 10 users

$2 USD

/user/month

Billed Annually

$2.4 USD

user/month, when billed monthly

Try now

Talk to sales

[.c-title-6]Includes[.c-title-6]

[.c-list_price]Unlimited Message History[.c-list_price]
[.c-list_price]Unlimited Push Notifications[.c-list_price]
[.c-list_price]5 integrations[.c-list_price]
[.c-list_price]LDAP Basic Sync[.c-list_price]
[.c-list_price]Omnichannel Basic (Livechat included)[.c-list_price]
[.c-list_price]End-to-End Encryption[.c-list_price]
[.c-list_price]SLA: Basic[.c-list_price]
[.c-list_price]Guest Users[.c-list_price]

See all features

Silver

Minimum of 10 users

$4 USD

/user/month

Billed Annually

$4.8 USD

user/month, when billed monthly

Try now

Talk to sales

[.c-title-6]Includes[.c-title-6]

[.c-list_price]Whitelabel[.c-list_price]
[.c-list_price]Custom Domain[.c-list_price]
[.c-list_price]100 integrations[.c-list_price]
[.c-list_price]Customizable User Permission[.c-list_price]
[.c-list_price]Omnichannel Standard[.c-list_price]
[.c-list_price]Social Network Login[.c-list_price]
[.c-list_price]SLA: Standard[.c-list_price]
[.c-list_price]Multifactor Authentication[.c-list_price]

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Gold

Minimum of 10 users. For high-level business developers, needing to simplify complex scalability, management and unlimited features.

Tiered pricing and volume discount

/user/month

Billed Annually

user/month, when billed monthly

Try now

Talk to sales

[.c-title-6]Includes[.c-title-6]

[.c-list_price]High Availability[.c-list_price]
[.c-list_price]Message Audit Panel / Audit Logs[.c-list_price]
[.c-list_price]1000 integrations[.c-list_price]
[.c-list_price]LDAP Enhanced Sync[.c-list_price]
[.c-list_price]Omnichannel Premium[.c-list_price]
[.c-list_price]Engagement Dashboard[.c-list_price]
[.c-list_price]SLA: Premium[.c-list_price]
[.c-list_price]Secured Push Notifications[.c-list_price]

See all features

Looking for more features? See comparison table below