Community
[.c-title-6]Includes[.c-title-6]
- Recommended 100 Users
- Unlimited Message History
- 10.000 Monthly Push Notifications
- Omnichannel Basic (Livechat included)
- LDAP Basic Sync
- End-to-End Encryption
- Customizable User Permission
- Guest Users
Pro
[.c-title-6]Includes all the benefits of Community and:[.c-title-6]
- Unlimited Users
- Social Network Login
- 25.000 Monthly Push Notifications
- Omnichannel Standard
- SLA: Standard
- Online Ticket Creation
- Phone Support (Critical only)
Enterprise
[.c-title-6]Includes all the benefits of Pro and:[.c-title-6]
- High Scalability
- Message Audit Panel / Audit Logs
- Unlimited Push Notifications
- Omnichannel Premium
- LDAP Enhanced Sync
- SLA: Premium
- Engagement Dashboard
- Secured Push Notifications
Ready to talk?
Self-managed pricing table
Deployment
Users

Custom Domain

High Availability

Team Collaboration Features
Message History

Public and Private Channels

Broadcast Channels

Conferencing Server

Apps & Integrations

Multi Language Interface

Desktop Apps

Mobile Apps

Guest Users

End to End Encryption

White Label (Branding)

Secured Push Notifications

Read Receipt

Message Audit Panel

Engagement Dashboard

Customer Service Features
Manual & Auto Chat Routing

Queue Management

Transfers

Chat Tagging

Single-Business Hours Control

Real Time Monitoring

SMS & CRM Integration

Email Inbox

Omnichannel Proxy API

Analytics API

Priority Assignment

Smart Chat Routing

Canned Responses

Concurrent Chat Limit

Queue Waiting Time

Business hours for Multiple Departments

Advanced Queue Monitoring

Last Chatted Agent Preferred

Contact Manager

On-Hold Queue

Mobile Apps

Administration
Push Notifications

Analytics Reporting

Multifactor Authentication

Customizable User Permission

LDAP/Active Directory

Social Network Login

Support
Online Ticket Creation

24/7 Email

24/7 Phone

Support Entitlement

Post Incident Report

SLA
Low

Medium

High

Security & Compliance
End to End Encryption

Security File Upload

Data Loss Prevention

Marketplace
Free Apps

Atlassian Integration Bundle

Resources
Documentation & Tutorials
Tutorial Videos
Forums
Features or Bugs
Bronze
[.c-title-6]Includes[.c-title-6]
- Unlimited Message History
- Unlimited Push Notifications
- 5 integrations
- LDAP Basic Sync
- Omnichannel Basic (Livechat included)
- End-to-End Encryption
- SLA: Basic
- Guest Users
Silver
[.c-title-6]Includes[.c-title-6]
- Whitelabel
- Custom Domain
- 100 integrations
- Customizable User Permission
- Omnichannel Standard
- Social Network Login
- SLA: Standard
- Multifactor Authentication
Gold
[.c-title-6]Includes[.c-title-6]
- High Availability
- Message Audit Panel / Audit Logs
- 1000 integrations
- LDAP Enhanced Sync
- Omnichannel Premium
- Engagement Dashboard
- SLA: Premium
- Secured Push Notifications
SaaS pricing table
Deployment
Users

Custom Domain

High Availability

Team Collaboration Features
Message History

Public and Private Channels

Broadcast Channels

Conferencing Server

Storage

1TB
5TB
20TB
Apps & Integrations

Multi Language Interface

Desktop Apps

Mobile Apps

Guest Users

End to End Encryption

White Label (Branding)

Secured Push Notifications

Read Receipt

Message Audit Panel

Engagement Dashboard

Customer Service Features
Manual & Auto Chat Routing

Queue Management

Transfers

Chat Tagging

Single-Business Hours Control

Real Time Monitoring

SMS & CRM Integration

Email Inbox

Omnichannel Proxy API

Analytics API

Priority Assignment

Smart Chat Routing

Canned Responses

Concurrent Chat Limit

Queue Waiting Time

Business hours for Multiple Departments

Advanced Queue Monitoring

Last Chatted Agent Preferred

Contact Manager

On-Hold Queue

Mobile Apps

Administration
Push Notifications

Analytics Reporting

Multifactor Authentication

Customizable User Permission

LDAP/Active Directory

Social Network Login

Support
SLA - Monthly Uptime

Backups

Online Ticket Creation

24/7 Email

24/7 Phone

Support Entitlement

Post Incident Report

SLA
Low

Medium

High

Security & Compliance
End to End Encryption

Security File Upload

Data Loss Prevention

Marketplace
Free Apps

Atlassian Integration Bundle

Resources
Documentation & Tutorials
Tutorial Videos
Forums
Features or Bugs
FAQs about Rocket.Chat pricing
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